Creating and Managing Properties

This guide explains how to add, configure, and manage properties in your Rentzap Provider account.

Properties Overview

The Properties page displays all your rental properties in a searchable table format, showing:

• Property type (indicated by building or house icons)

• Property nickname

• Full address

• City, State, and ZIP code

You can search properties by name or address using the search bar in the top right.

Creating a New Property

Step 1: Start Property Creation

1. From your Properties dashboard, click "Add New Property" in the top right corner

2. The "Add new property" dialog will open

Step 2: Enter Property Address

1. In the Address field, search for your property address

2. The system will help autocomplete the address to ensure accuracy

3. This address determines the Regulatory Regions that apply to your property

Step 3: Select Property Type

Choose between two property types:

• Single Family: Houses, condos, or standalone rental units

• Multi Family: Apartment buildings, duplexes, or properties with multiple rentable units

Important: This selection affects how you can configure units and manage listings for the property.

Step 4: Add Property Nickname

1. Enter a Nickname for easy identification in your dashboard

2. This is the display name you'll see throughout the platform

3. Choose something descriptive and memorable (e.g., "Downtown Duplex", "Meadowbrook Apartments")

Step 5: Save Property

Click "Save" to create your property. You'll be taken to the Property Details page.

Property Details Page

After creating a property, you'll see the Property Details page which includes:

Property Information

• Property Address: Full address with "Actively Managed" status indicator

• Regulatory Regions: Automatically assigned based on location (e.g., "The city of Phoenix", "The State of Arizona", "United States")

Management Features

• Edit Property: Modify property Nickname and Management Status

• Units Management: Add and manage individual units (Multi Family properties)

• Floorplans: Create and assign floorplan templates

• Delete Property: Remove property from your account

Managing Multi Family Properties

Adding Units

Multi Family properties can have multiple rentable units:

1. In the Units section, click "Add New Unit"

2. Complete the unit details:

   • Unit Number: Identifier for the unit (e.g., "101", "A")

   • Bedrooms: Number of bedrooms

   • Bathrooms: Number of bathrooms

   • Square Feet: Unit size

   • Floorplan: Select from available floorplans (optional)

3. Click "Save" to add the unit

Managing Existing Units

• Edit Units: Click the "Edit" button next to any unit to modify its details

• Search Units: Use the search bar to find specific units by number

• Unit Display: View unit number, beds, baths, square feet, and assigned floorplan

Creating and Managing Floorplans

Floorplans are templates that define unit specifications and can be reused across multiple units.

Adding New Floorplans

1. In the Floorplans section, click "Add New Floorplan"

2. Complete the floorplan details:

   • Name: Descriptive name for the floorplan (e.g., "2BR Garden Style", "Studio Loft")

   • Bedrooms: Number of bedrooms

   • Bathrooms: Number of bathrooms

   • Minimum Rent Price: Lowest rent for this floorplan type

   • Maximum Rent Price: Highest rent for this floorplan type

   • Minimum Square Feet: Smallest size for this floorplan

   • Maximum Square Feet: Largest size for this floorplan

3. Click "Save" to create the floorplan

Using Floorplans

• Assign to Units: When adding or editing units, select a floorplan from the dropdown

Editing Property Details

How to Edit

1. From the Property Details page, click "Edit" in the top right

2. The Property Details dialog will open

Editable Fields

• Nickname: Change the display name for your property

• Management Status: Choose between:

  • Actively Managed: Property is currently under management

  • No Longer Managed: Property is no longer being managed

Address Changes

If you need to update the property address:

1. The system will show a notice: "Need to update the property address?"

2. Contact Rentzap support at [email protected] with the new address

3. The team will update the address and ensure it's assigned to the correct regulatory region

Note: Address changes must be handled by support to maintain regulatory compliance.

Regulatory Compliance

Automatic Region Assignment

Properties are automatically assigned to Regulatory Regions based on their address:

• Local: City or municipal regulations

• State: State-level rental laws

• Federal: National fair housing and rental regulations

Compliance Benefits

• Automated Screening: Criteria automatically adjust for local laws

• Legal Protection: Ensures screening processes remain compliant

• Updates: Regulations are updated automatically as laws change

Deleting Properties

When to Delete

• Property is permanently removed from your portfolio

• No longer need the property in your Rentzap account

• Warning: This action cannot be undone

How to Delete

1. Navigate to the Property Details page

2. Scroll to the bottom of the page

3. Click "Delete Property"

4. Confirm the deletion

Important: Ensure no active listings are associated with the property before deletion.