Application and Listing Statuses

This document outlines the statuses used across applications and listings within the Rentzap platform, including their meanings and how they should be used and interpreted.

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🧾 Application Statuses

Application statuses represent where a household's application is in the review and decision-making process. These are visible to internal processors and providers.

Label (UI)	Description
Started Applying	A household has started the application but has not submitted it yet.
Submitted Application	All household members have submitted their applications.
Reviewing Application	A processor has initiated a review session.
Requested More Information	The processor requires additional documentation or clarification from the applicant.
Meets Criteria	Rentzap has determined that the household meets the listing’s requirements.
Approved	The provider has formally approved the household.
Denied	The provider has denied the household.
Criteria Not Met	Rentzap has determined that the household does not meet the listing’s requirements.
Withdrawn	The application was voluntarily withdrawn by the applicant.
Abandoned	The application was not completed or the applicant became unresponsive.
Voided	The application is no longer valid (e.g., due to listing status or system removal).

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🏠 Listing Statuses

Listing statuses reflect the overall state of a listing — whether it is accepting applications, being reviewed, or has been filled.

Label (UI)	Description
Active	The listing is open and accepting new applications.
App in Review	At least one application has been submitted and is under review.
Pending	At least one application has met criteria and is awaiting provider decision.
Closed	The listing is leased or otherwise no longer accepting applications.